We give support to Meridiana Fly (the Italian second biggest airline) with customers satisfaction surveys.
How we help our Client
1. Devising data collection tools;
2. Training of human resources, focusing on difficulties when carrying on international surveys;
3. Survey logistics;
4. Data uploading with a particular software easy to fill in and that prevents the load errors;
5. Data analysis;
6. Improvement of the data collected with datawarehouse techniques;
7. Analysis of the critical issues identified;
8. Report processing (English or Italian);
9. Processing of report with graphic content that allow to appreciate the main points in 60 seconds.