We give support to Meridiana Fly (the Italian second biggest airline) with customers satisfaction surveys.

How we help our Client

1. Devising data collection tools;

2. Training of human resources, focusing on difficulties when carrying on international surveys;

3. Survey logistics;

4. Data uploading with a particular software easy to fill in and that prevents the load errors;

5. Data analysis;

6. Improvement of the data collected with datawarehouse techniques;

7. Analysis of the critical issues identified;

8. Report processing (English or Italian);

9. Processing of report with graphic content that allow to appreciate the main points in 60 seconds.